Project Manager (Social)

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Atlanta/Pittsburgh/NYC (or remote)

Responsible for managing workflow of social content creation projects related to a large social AOR account. Handles daily workflow end to end from client briefing through creative launch—all in a fast-paced digital environment.

Role Objectives:

  • Manages small to mid-sized projects independently within a client engagement managing time and budget while exceeding client expectations
  • Project Planning-Pro-actively manage all the details throughout the project ensuring all action items are accomplished timely and accurately
  • Proactively identify areas for improvement within process; suggest/implement solutions
  • Responsible for scheduling, tracking, change management, evaluating, and controlling projects
  • Responsible for obtaining discovery materials from clients and working with the strategist to align to customer objectives in a creative brief while obtaining assets required for design implementation
  • Demonstrates good judgment in choosing methods of communication that are most effective and efficient within the agency
  • Anticipates along with identifying risks and seeks partnership from senior project leads to assist in mitigating any issues
  • Sets clear expectations for tasks and deliverables across teams accountable for work, communicating clearly to the team and providing proper materials/documentation as necessary
  • Working knowledge of developing and tracking against schedules and budgets that align with client and agency needs and expectations
  • Prioritize and streamline tasks to ensure accuracy and efficiencies, proactively identifying issues/risks
  • Provide ongoing monitoring of progress: project lifecycle analysis, resource management, detailed timing/schedules, budget input and production issue feedback and consults with team and adjusts as needed
  • Work directly with project leads to estimate effort, plan activities and timelines
  • Identify where altered requirements will involve extra time or extra resources Assess needs and distribute work within a group from concept/development, presentation and final production
  • Work with team to draft SOWs and Change Orders to provide to client while managing end-to-end project based on the financial requirements
  • Collaborate daily with team and internal counterparts
  • Schedules and plans creative reviews with relevant stakeholders both internal and external
  • Understands the basics surrounding rights management, negotiating and licensing
  • Work with proficient knowledge in the area of project planning for comprehensive campaign programs and fast turnaround projects
  • Track and maintain budgets for campaign programs to ensure agency profitability
  • Communicate to teams across inter-departments and with other agency partners
  • Active involvement in Moxie, and externally throughout the industry
  • Other responsibilities as assigned


  • Bachelor’s Degree
  • 2+years of relevant experience
  • Experience or knowledge of the interactive social space and/or agency experience
  • Ability to work cross-disciplinary across all of the functional departments
  • Ability to adapt to several different team structures/types of work as this role may be assigned by the project
  • Ability to manage expectations with the client and to set an example for being efficient
  • Ability to be client-facing and present a professional, organized and proficient team
  • Capable of being nimble, flexible and positive
  • Excellent attention to detail and able to multi-task and thrive in a dynamic environment
  • PC proficiency in Microsoft Office Suite including MS Project and/or Smartsheets
  • Excellent communication skills, particularly in conjunction with workflow steps and internal processes
  • Strong communication, organization, communication and follow-up skills
  • Initiative & personal responsibility for work
  • Strong attention to detail with the ability to multitask
  • Accountability and flexibility with the ability to work in a fast-paced environment
  • Positive, team-player attitude
  • Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus
  • Ability to interpret and follow direction, and ask smart questions
  • Eager to learn, grow and assist with a positive attitude
  • Ambitious and constantly looking for opportunities to over-deliver for the team