Contract Account Manager


February 10, 2021

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Ideas United
The Account Manager’s (AM) core responsibility is for the maintenance and growth of key accounts. This includes serving as the primary relationship owner responsible for retention and growth. The AM is responsible for leading the client on-boarding process, presenting strategy to ensure success of each established deliverable and working closely with each client to develop workflows for communication and delivery of assets. Internally, the AM is responsible for fostering a highly communicative working relationship with internal teams (specifically the Project Management group) to ensure clients needs are being met, high quality products are developed, and internal team is set up to be successful.
Contract: 4/1/2021-9/30/2021 (This role has the potential to start sooner)
What you'll do:
  • Manage up to 7 - 10 accounts, concurrently, developing positive working relationships
  • Serve as the day-to-day contact on accounts, providing status updates and deliverables and relaying all client feedback to the internal team
  • Enable client retention and identify areas for potential growth/upsell
  • Work closely with other Account Managers and Junior Account Managers to foster an understanding of operational workflows and a comprehension of client needs
  • Oversee all active accounts and work to ensure successful delivery
  • Work with other internal departments, specifically Project Management, in order to oversee and assist with progress of all projects
  • Ensure timely delivery of all assets

What we'll love about you:

  • Bachelor’s degree in communications, marketing or related field
  • A minimum of 7 - 10 years of agency or related client-facing experience
  • Ability to provide strategic and constructive feedback to cross-functional teams
  • Excellent interpersonal, verbal, and written communication skills
  • Organization, ability to multitask and self sufficiency are a must
  • Ability to function in fast paced deadline driven environment

Apply Here!!